Accessibility Statement and Digital Property Disclaimer

Last updated November 17, 2024.

BusWhere is committed to making the our bus tracking apps accessible to all users, including those with disabilities. Our goal is to provide accessible apps that conform to Section 508 Guidelines and the World Wide Web Consortium’s Accessibility Guidelines (WCAG) 2.1 Level AA. Some existing content may not be in compliance, and some content may meet only the minimum required compliance standards. This will be resolved as we continue our efforts to monitor and maintain acceptable compliance levels.

We continue to make every effort to test our apps and to remove barriers that prevent persons with disabilities from interacting with or accessing information made available on our apps. If we become aware of content that does not conform to the WCAG 2.1 Level AA standards, we will make every reasonably good faith effort to make the content conform to the standards.

While we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of all digital properties, particularly as it relates to content by third parties. BusWhere is not responsible for ensuring that third-party content, software/tools, widgets, add-ins, APIs, etc., which are not owned by BusWhere. but are otherwise located on or linked to on any of BusWhere’s digital properties, conform to WCAG 2.1 Level AA, and shall not be liable if they are inaccessible to individuals with disabilities.

While this policy does provide the standard for individuals with disabilities to access digital property-based information, this policy cannot anticipate every accessibility need, due to known limitations of existing technology. There may be other circumstances, independent of technology that may limit the accessibility of BusWhere’s digital properties.

Ongoing Efforts to Ensure Accessible Content

BusWhere uses the Web Content Accessibility Guidelines (WCAG) version 2.1 as its guiding principle. As we develop new pages and functionality, the principles of accessible design and development are an integral part of conception and realization.

How Can We Help?

We welcome any comments, questions, or feedback on our site. If you notice aspects of our mobile apps that aren’t working for you or your assistive technology, please contact us:

Call us at: (202) 888-5920

Email us: support@buswhere.com

We try to respond to feedback within 5 business days.